Why choose Travelex
Headquartered in Omaha, NE, Travelex Insurance Services (TIS) was founded in 1996 when the Travelex Group purchased the travel insurance distribution services of Mutual of Omaha Companies. Not only do they offer simple, yet inclusive insurance plans for customers, their relationship-driven approach and superior customer service has been recognized by industry leaders. The strength of the TIS brand, their reputation and services have been recognized in the United States as a leader in the travel insurance industry.
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Establishing themselves as an innovator, TIS introduced the pre-existing medical condition waiver—a breakthrough in enhanced travel insurance for the consumer. Travelex was also an industry leader with the inclusion of features such as covering children at no additional cost and including key-person coverage for non-traditional families.
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In 2016 Travelex Insurance Services was acquired by Cover-More Group which is a wholly-owned subsidiary of Zurich Insurance Group, Australia’s largest travel insurance, medical assistance and employee assistance provider. The group is listed on the Australian Securities Exchange (ASX: CVO). Cover-More has the leading market position in Australia, Brazil, Argentina, Ireland, New Zealand, and in the U.S. TIS continues to expand and take the lead in innovation by making their products and services available to more customers than ever before.
Comprehensive Travel Insurance Options
Advantage

The Advantage plan offers great coverage at an even greater price.
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Emergency Medical & Dental
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Trip Cancellation
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Travel Assistance
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With benefits including trip cancellation coverage, emergency medical and dental expense coverage, 24-hour travel assistance and more, the Advantage plan offers all of the essentials for an affordable price.
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Up to $50,000 Emergency Medical Expenses
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Enjoy Primary Coverage
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Up to $10,000 Trip Cancellation & Interruption
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24/7 Travel Assistance Services
AM Best Rating: A+
Underwritten by Zurich American Insurance Company
Ultimate

The Ultimate plan offers comprehensive benefits and access to nine unique upgrades.
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Emergency Medical & Dental
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Trip Cancellation
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Travel Assistance
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Nine Optional Upgrades
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Whether you’re traveling for business, with your family, or for fun, Travelex’s premium insurance plan, Ultimate, offers the benefits and customizable upgrades you need to help keep yourself - and your vacation investment - protected.
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Up to $$250,0001 Emergency Medical Expenses
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Enjoy Primary Coverage
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Includes coverage for children 17 and under per each insured adult traveler
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21-day Pre-Existing Medical Condition exclusion waiver available 1 $50,000 for NH residents
AM Best Rating: A+
Underwritten by Zurich American Insurance Company
A+ from AM Best, AA from Standard & Poor’s

Disclaimer: The product descriptions provided here are only brief summaries and may be changed without notice. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Travelex Insurance Services, Inc. CA Agency License #0D10209. Insurance coverages underwritten by individual member companies of Zurich in North America, including Zurich American Insurance Company (NAIC #16535, state of domicile: New York), 1299 Zurich Way, Schaumburg, IL 60196. Certain coverages not available in all states.
AM Best Rating: A+
Underwritten by Zurich American Insurance Company
Contact Information for Travelex
> Customer Service
1-800-228-9792
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> Claims Email
> Mail to
810 North 96th Street, Suite 300, Omaha, NE, 68114